Last updated: July 2026

This Privacy Policy describes how BenchMark Decks LLC (“we,” “us,” or “our”) collects, uses, and protects your information when you visit our website or submit a quote request.

Information We Collect

When you fill out a quote form or use our 3D deck configurator, we may collect your name, phone number, email address, project address, and details about your project. We also collect basic website usage data through cookies and analytics tools to improve your experience.

How We Use Your Information

To respond to your quote request and provide estimates.
To schedule appointments, consultations, and on-site visits.
To send text messages or emails about your project, appointments, and related service updates.
To improve our website, services, and customer experience.

SMS / Text Messaging Program

By submitting a form on this website and providing your mobile phone number, you expressly consent to receive SMS text messages from BenchMark Decks LLC regarding your quote, appointment scheduling, project updates, and related customer service communications.

Message frequency: Message frequency varies based on your project and interactions with us. You should typically expect only a handful of messages per week.
Message and data rates: Message and data rates may apply, depending on your mobile carrier and plan.
Opt out (STOP): You can cancel the SMS service at any time by replying STOP to any message. After you send STOP, we will send you a confirmation message and will not send any additional messages unless you opt back in.
Help (HELP): If you need assistance, reply HELP to any message or contact us at info@benchmarkdecks.com or (817) 807-5801.
Carriers: Supported carriers include AT&T, T-Mobile, Verizon, Sprint, and most other U.S. carriers. Carriers are not liable for delayed or undelivered messages.
Privacy — no sharing: Your mobile information and SMS opt-in consent will not be shared with third parties or affiliates for marketing or promotional purposes. Information sharing is limited to subcontractors that support our own messaging and business operations (for example, our SMS platform provider), and only as needed to deliver the service you requested.

How We Protect Your Information

We use industry-standard security measures and trusted service providers to protect your information. We do not sell your personal information, and your mobile phone number and SMS consent will not be shared with third parties for marketing purposes.

Third-Party Services

We may use trusted third-party tools for analytics, advertising, customer relationship management, and project management. These providers are contractually obligated to protect your information and use it only for the services they provide to us.

Your Choices

You may request to access, update, or delete your personal information at any time by contacting us at info@benchmarkdecks.com or (817) 807-5801.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@benchmarkdecks.com.